pull something up
To find and display information on a computer or other system.
Example: Could you pull up my booking so we can check the dates?
Before You Listen — Useful Vocabulary
Review these words and expressions before listening. The examples below do not appear in the audio.
fairly
To a moderate or noticeable degree; quite.
Example: The neighbourhood is fairly quiet after nine in the evening.
security deposit
Money temporarily held to cover possible damage or extra costs.
Example: The apartment requires a security deposit before you receive the keys.
temporary hold
An amount reserved on a bank card without being a final charge.
Example: The petrol station placed a temporary hold on my card.
business day
A normal working day, usually Monday to Friday and excluding public holidays.
Example: The refund should appear within three business days.
late checkout
Permission to leave a hotel room later than the normal checkout time.
Example: We requested late checkout because our train left in the afternoon.
unlimited access
Permission to enter or use something as many times as needed.
Example: Members receive unlimited access to the fitness centre.
business center
A hotel area with facilities such as computers, printers, or work space.
Example: I used the business center to print my boarding pass.
Your name
Enter your name before submitting your final result.
Hotel check-in audio
Listen as if you were the guest yourself. Focus on the room change, hotel facilities, extra costs, access instructions, and what you need to do on checkout day.
Playback speed:
50-question bank · 22 shown per attempt
Your Dynamic Question Set
The engine prioritizes unseen questions and previous mistakes. Each attempt balances the room correction, hotel services and checkout/cost details, then restores the selected questions to the order in which Samantha explains them.
1Current attempt
0 / 50Question-bank coverage
22New questions in this set
0Previously missed in this set
The transcript is optional support. Try the test from memory first if possible.
Full transcript
Samantha is the receptionist. Josh is the guest.
1
If You Were Josh — Understanding Your Stay
The question order and answer options change every time the page loads.
2
Would This Be Correct for Your Stay?
The questions change order on each attempt. The answer order always remains True → False.
3
Your Hotel Notes
Complete the details you would want to remember after leaving the front desk.
4
Listening Recall — Explain What You Understood
Type or speak a short summary. This section checks whether you can reconstruct the situation in your own words.
Do not copy the transcript. Reconstruct Josh’s check-in as if you needed to remember the corrected room, the main hotel facilities and the financial/checkout arrangements for the stay.
Your task: In at least 50 words, summarize the room-booking correction, security hold, breakfast/Wi-Fi/gym/printing information, parking rules, and what Josh should do about late checkout and his luggage.
You can type, or use speech-to-text if your browser supports it.
Listening Recall
Content coverage—
Accuracy—
Coherence—
What you successfully covered
Important ideas still missing
Possible accuracy problems
Major language signals
The automated Recall analysis measures what you understood, not whether your English is grammatically perfect. It checks key ideas, contradictions, coherence and a limited set of major language patterns locally in the browser. Your teacher can review your complete response after submission.
Room & check-in—
Hotel services—
Checkout & costs—
This attempt uses a dynamic question set. Your bank progress will appear here after checking your answers.