Horizons Language School logo
Horizons Interactive Roleplay

Day 2-7: Hotel Check-In at Midtown Parkview Hotel

Can you check in at a New York hotel and confirm the reservation details clearly?
How it works

Read, listen, or speak your way through a realistic hotel check-in at a Manhattan front desk. Choose the reply you would actually say after arriving by taxi from JFK.

Some answers are calm, clear, and natural. Other answers are too vague, too rushed, too literal, or misunderstand hotel phrases like “reservation number”, “last name”, “ID”, “card for incidentals”, “security deposit”, “taxes and fees”, “check-out”, “Wi-Fi”, and “luggage storage”.

You can recover by using repair language such as: “Just to confirm…”, “Is that a hold or a charge?”, “Are taxes already included?”, “Could you repeat the Wi-Fi details?”, “What time is check-out?”, and “Could I store my bags after check-out?” At the end, review your result and submit it to your teacher/tutor.

Scene context
  • You called the Midtown Parkview Hotel before the trip and made a reservation by phone.
  • You have now arrived in New York, reached the hotel by taxi from JFK, and need to check in at the front desk.
  • Your goal is to give your name and reservation number, confirm room type, dates, deposit, taxes, breakfast, Wi-Fi, check-out, and luggage storage so the details match the earlier phone booking.
Location
Midtown Parkview Hotel front desk, Manhattan, New York City, United States
English variety
American English
Local language focus
reservation number, last name, front desk, ID, card for incidentals, security deposit, taxes and fees, Wi-Fi, elevator, luggage storage
Voice language
en-US
Mission setup
Written Mode Real-life spoken American hotel English: read the front desk questions and choose clear check-in replies.
Listening Mode Real-life listening challenge: listen to natural New York hotel front desk questions before choosing.
Speaking Mode – Beta Listen to the speaker, then speak your answer. Works best on Chrome/Edge.
Understanding
100%
Confidence
70%
Misunderstandings
0
Repairs
0
Scene 1

Speaking Mode – Beta

First listen to the speaker. Then press the microphone and say the answer you want to use as naturally as possible. The system will transcribe your voice and match it to the closest option.

Submitting...

Please wait. Do not click Submit again.