Horizons Language School logo
Horizons Interactive Roleplay

Day 1-3: London Layover – Hotel Check-In

Can you check in at the Heathrow layover hotel and confirm everything you need for the night and tomorrow morning?
How it works

Read, listen, or speak your way through a realistic hotel reception conversation near Heathrow. Choose the reply you would actually say when checking in with an airline-arranged hotel stay.

Some answers are calm, clear, and natural. Other answers are too vague, too demanding, or misunderstand hotel phrases like “confirmation code”, “covered by the airline”, “reception”, “breakfast included”, “wake-up call”, “Wi-Fi”, “lift”, and “shuttle service”.

You can recover by using repair language such as: “Sorry, let me clarify”, “Just to confirm…”, “Could you check whether the airline covers this?”, “What time does breakfast start?”, “Could I book a wake-up call?”, and “Which shuttle time would you recommend?” At the end, review your result and submit it to your teacher/tutor.

Scene context
  • Your layover became more than sixteen hours because of an airline schedule change.
  • The airline arranged this hotel stay and gave you a confirmation code after you collected the voucher at Heathrow.
  • Your goal is to complete hotel check-in smoothly and leave reception with all the practical information you need for tonight and the morning return to Heathrow.
Location
Heathrow airport hotel reception, United Kingdom
English variety
British English
Local language focus
hotel confirmation code, airline-covered stay, reception, breakfast time, Wi-Fi, wake-up call, lift, shuttle time
Voice language
en-GB
Mission setup
Written Mode Real-life spoken British hotel English: read the reception dialogue and the possible replies.
Listening Mode Real-life listening challenge: listen to natural hotel reception questions before choosing.
Speaking Mode – Beta Listen to the speaker, then speak your answer. Works best on Chrome/Edge.
Understanding
100%
Confidence
70%
Misunderstandings
0
Repairs
0
Scene 1

Speaking Mode – Beta

First listen to the speaker. Then press the microphone and say the answer you want to use as naturally as possible. The system will transcribe your voice and match it to the closest option.

Submitting...

Please wait. Do not click Submit again.