Day 0-2: Calling and Booking the Hotel in NYC
Read, listen, or speak your way through a realistic hotel booking call. Choose the reply you would actually say when you need to reserve a room in New York City.
Some answers are calm, clear, and natural. Other answers are too vague, too rushed, too literal, or misunderstand hotel phrases like “reservation”, “last name”, “room rate”, “plus tax”, “cancellation policy”, “check-in”, “check-out”, “front desk”, and “luggage storage”.
You can recover by using repair language such as: “Sorry, could you clarify that?”, “Just to confirm…”, “Does that total include taxes?”, “Could you spell that?”, “Could you repeat the reservation number?”, and “Could you email the confirmation?” At the end, review your result and submit it to your teacher/tutor.
- You are planning your New York trip and need to book a hotel directly by phone before the journey continues.
- You are calling the Midtown Parkview Hotel in Manhattan to ask about availability, room options, prices, breakfast, cancellation, check-in/check-out times, luggage storage, and taxes.
- Your goal is to finish the call with a confirmed reservation, a clear reservation number, and all key hotel details written down.
Speaking Mode – Beta
First listen to the speaker. Then press the microphone and say the answer you want to use as naturally as possible. The system will transcribe your voice and match it to the closest option.