Day 0-1: Flight Change Call / Long Layover Hotel Offer
NEW · Speaking Mode: Tap Start speaking and wait for “Listening”. Tap Stop speaking when you finish your answer. Then review the transcription and check your response. Help reveals words, a starter and finally a model; help is recorded. Short pauses are allowed.
Read, listen, or speak your way through a realistic airline support call. Choose the reply you would actually say when your travel plans suddenly change.
Some answers are calm, clear, and natural. Other answers are too vague, too rushed, too literal, or misunderstand travel phrases like “booking reference”, “surname”, “layover”, “hotel voucher”, “transfer desk”, “landside”, “hand luggage”, and “queue”.
You can recover by using repair language such as: “Sorry, I didn’t catch that”, “Could you say that again?”, “Just to confirm…”, “Does that mean…?”, “Where exactly should I go?”, and “Could you email that to me?” At the end, review your result and submit it to your teacher/tutor.
- You received an airline email saying your London layover is now much longer than expected: about sixteen hours before the onward flight to New York.
- You are calling airline support to confirm the change, give your booking reference and personal details, ask about a hotel, and find out how the hotel voucher works at Heathrow.
- Your goal is to finish the call with clear instructions: what changed, whether the airline provides a hotel, where to go after landing, and how to collect the voucher.
Guided Speaking
Listen to the other speaker and use your own words to achieve the goal. Tap Start speaking, wait for “Listening”, then tap Stop speaking. Review your transcription and tap Check my response. The task check may ask for a missing detail.
This mode checks task-specific details in your text, not pronunciation or all grammar. Unfamiliar wording can need teacher review. If your phone joins spelled letters into a name, retry or mark the goal for teacher review.