Horizons Interactive Roleplay
The Hotel Check-in Challenge – London Edition
Can you be understood in a real hotel conversation?
How it works
Read or listen to each line in the roleplay. Choose the reply you would say in this situation.
Some answers are clear and natural. Other answers are grammatically wrong, unclear, or too rude. If the receptionist does not understand you, the roleplay becomes more difficult.
You can recover by using repair language such as: “Sorry, I mean…”, “Could you repeat that, please?” and “Could you help me?” At the end, review your result and submit it to your teacher/tutor.
Scene context
- You are in London and you have just arrived at the Horizon Hotel.
- You booked a room online, but the receptionist needs to check your booking, your name, and some hotel details.
- Your goal is to check in, solve any communication problems, and get your room key.
Location
London, UK
English variety
British English · voice: en-GB
Local language focus
booking, reception, surname, lift, bill
Note
You are at a London hotel, so this mission uses British English for hotel check-in language.
Mission setup
Written Mode
A2/B1 support: read the dialogue and the possible replies.
Listening Mode
B1+ challenge: listen to the line and the options before choosing.
Speaking Mode – Beta
Listen to the line, then speak your answer. Works best on Chrome/Edge.
Understanding
100%
Confidence
70%
Misunderstandings
0
Repairs
0
Scene 1
Speaking Mode – Beta
First listen to the receptionist. Then read the options, press the microphone, and say the answer you want to use. The system will transcribe your voice and match it to the closest option.