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Horizons Interactive Roleplay

The Hotel Check-in Challenge – New York Edition

Can you be understood at a New York hotel front desk?
How it works

NEW · Speaking Mode: Tap Start speaking and wait for “Listening”. Tap Stop speaking when you finish your answer. Then review the transcription and check your response. Help reveals words, a starter and finally a model; help is recorded. Short pauses are allowed.

Read or listen to each line in the roleplay. Choose the reply you would say in this situation.

Some answers are clear and natural. Other answers are grammatically wrong, unclear, or too rude. If the front desk clerk does not understand you, the roleplay becomes more difficult.

You can recover by using repair language such as: “Sorry, I mean…”, “Could you repeat that, please?” and “Could you help me?” At the end, review your result and submit it to your teacher/tutor.

Scene context
  • You are in New York and you have arrived at your hotel before the normal check-in time.
  • You have a reservation, but your room may not be ready yet. You may need to show ID, give a credit card, and store your bags.
  • Your goal is to handle early check-in politely, understand hotel information, and get ready for your stay.
Location
New York, USA
English variety
American English · voice: en-US
Local language focus
reservation, front desk, elevator, last name, ZIP code
Note
You are at a New York hotel, so this mission uses American English for hotel check-in language.
Mission setup
Written Mode A2/B1 support: read the dialogue and the possible replies.
Listening Mode B1+ challenge: listen to the line and the options before choosing.
Guided Speaking Use your own words to achieve the goal. Replies are hidden; optional help is recorded.
Understanding
100%
Confidence
70%
Misunderstandings
0
Repairs
0
Scene 1

Guided Speaking

Listen to the other speaker and use your own words to achieve the goal. Tap Start speaking, wait for “Listening”, then tap Stop speaking. Review your transcription and tap Check my response. The task check may ask for a missing detail.

This mode checks task-specific details in your text, not pronunciation or all grammar. Unfamiliar wording can need teacher review. If your phone joins spelled letters into a name, retry or mark the goal for teacher review.

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