Horizons Interactive Roleplay
The Hotel Check-in Challenge – New York Edition
Can you be understood at a New York hotel front desk?
How it works
Read or listen to each line in the roleplay. Choose the reply you would say in this situation.
Some answers are clear and natural. Other answers are grammatically wrong, unclear, or too rude. If the front desk clerk does not understand you, the roleplay becomes more difficult.
You can recover by using repair language such as: “Sorry, I mean…”, “Could you repeat that, please?” and “Could you help me?” At the end, review your result and submit it to your teacher/tutor.
Scene context
- You are in New York and you have arrived at your hotel before the normal check-in time.
- You have a reservation, but your room may not be ready yet. You may need to show ID, give a credit card, and store your bags.
- Your goal is to handle early check-in politely, understand hotel information, and get ready for your stay.
Location
New York, USA
English variety
American English · voice: en-US
Local language focus
reservation, front desk, elevator, last name, ZIP code
Note
You are at a New York hotel, so this mission uses American English for hotel check-in language.
Mission setup
Written Mode
A2/B1 support: read the dialogue and the possible replies.
Listening Mode
B1+ challenge: listen to the line and the options before choosing.
Speaking Mode – Beta
Listen to the line, then speak your answer. Works best on Chrome/Edge.
Understanding
100%
Confidence
70%
Misunderstandings
0
Repairs
0
Scene 1
Speaking Mode – Beta
First listen to the front desk clerk. Then read the options, press the microphone, and say the answer you want to use. The system will transcribe your voice and match it to the closest option.